1.

SERVICES

The Supplier undertakes to assist the Customer in the implementation of the Software in the Customer's environment by providing the following Implementation Services at the price set out in the Agreement.

1. Kick-off meeting

   The Supplier will arrange a kick-off meeting where the structure of the Implementation Services will be discussed with the Customer.

2. Technical meeting & preparations

   The Supplier will arrange a technical meeting to inform about the technical requirements and gather technical information impacting the project.

3. Installation

   The Software will be installed and activated in one of the Customer's Microsoft Dynamics environments. If the Customer requires the Software to be installed on more than one environment, this will be provided at the Supplier's rates for Consultancy Services set out in the Agreement.

4. Standard Microsoft Dynamics dependency configuration meeting

   The Supplier will inform the Customer of the required setup in Microsoft Dynamics standard settings.

5. One-day work shop

   The Supplier will arrange a one-day workshop for the Customer's implementation project team. The purpose of the workshop is to go through the solution in detail in order to gather information for making the system setup and identify any potential gaps.

6. Configuration

   The Supplier will assist the Customer in completing the parameter setup for one (1) company. If the Customer requires assistance with setting up additional companies this will be provided at the Supplier's rates for Consultancy Services set out in the Agreement.

7. One-day training for the Customer's employees

   The Supplier will arrange a one-day training session for the Customer's employees responsible for accounts payable.

8. Project management

   Project management services are not included in the price for the Implementation Services. Project management is considered a Consultancy Service, and is provided at the price for Consultancy Services set out in the Agreement.

2.

CUSTOMER REQUIREMENTS

The Supplier's delivery of the Implementation Services is dependent on that the Customer is active in the implementation and provides reasonable assistance. The Customer will therefore be required to:

1. Assign a project leader within the Customer's organization responsible for allocating resources and managing work related to the implementation of the Software and for all contacts with the Supplier;

2. At the Customer's own expense, arrange a remote connection for the Supplier to the Customer's environment;

3. If the OCR software or any other invoice data transport stream is implemented by any other party than the Supplier, it will be the Customer's responsibility to make sure that the data is adopted to the Supplier's specified format. If the Customer requires any assistance SignUp Software AB, document version 2020-02-21 with the format, the work will be considered a Consultancy Service, and is provided at the price for Consultancy Services set out in the Agreement;

4. Ensure that a sufficient amount of qualified personnel from the Customer's organization is available throughout the implementation and testing phases;

5. Notify the Supplier without undue delay of any defects in the Software or implementation thereof discovered during the Customer's acceptance testing; and

6. Prior to making the Software available in the Customer's production environment, at its own expense, test and accept the delivery of the Software. The Customer shall send a written acceptance notice to the Supplier without undue delay after completing a successful acceptance testing of the Software in the Customer's test environment.